Every household that turns on a tap has a stake in what comes out of it. Toho Water Authority publishes 2025 Annual Water Quality Reports, including a separate St. Cloud report. This guide explains where to read it, how to find the report that matches your address, and what Toho asks customers to do during a precautionary boil water advisory.
Where to read the report
The reports are posted on Toho's water quality page. The page lists the 2025 Annual Water Quality Reports, and one of them is written specifically for St. Cloud. If you live in St. Cloud, that is the natural place to start.
How to find the report for your area
Toho's page includes a map. Residents can enter their address in the map to get the water quality report for their area. Here is the simple way to do it:
- Open the Toho water quality page.
- Find the map on the page.
- Enter your address in the map.
- Open the report that the map gives you for your area.
It helps to save or bookmark the report once you have it. That way you can come back to it whenever you have a question about your water.
What a precautionary boil water advisory means
Sometimes a utility issues a precautionary boil water advisory for an area. Toho publishes these notices on its website, and the notices follow a similar pattern. Here is what Toho's notices say customers should do.
Boil your drinking water
During a precautionary boil water advisory, Toho advises customers to boil their water for one minute prior to consumption. That means water you plan to drink or consume should be boiled for one minute first.
Bottled water is an alternative
Toho's advisory notices say bottled water may be used as an alternative to boiling. If boiling is not convenient, bottled water is an option the notices allow.
Laundry and bathing
The notices also say that water used for laundry or bathing and showering does not need to be boiled. The boiling instruction is about water for consumption, not for washing clothes or bathing.
A quick checklist for an advisory
- Check whether the notice covers your address.
- Boil water for one minute before consuming it.
- Use bottled water instead if you prefer.
- Go ahead and use regular water for laundry and for bathing or showering.
- Call Toho customer service if you are unsure what applies to you.
Why read the annual report
The annual report and a boil water advisory serve different purposes. The annual report is a yearly look at your water, published for the year 2025 in the current set. An advisory is a notice about a particular area, with instructions to follow. Reading the report ahead of time means you already know where to look, and you will not have to search for it when a question comes up.
This guide does not explain the technical contents of the report, because the verified information here covers where to find the report and what the notices ask customers to do. The report itself is the best place to read the details for your area.
Keep it handy
A few small habits make this easier. Save the link to Toho's water quality page. Keep Toho's customer service number somewhere you can find it. If you share a home with others, tell them how to look up the report with an address. Neighbors who are new to St. Cloud may not know the report exists, so a quick mention can help.
For more local resources, visit the residents page.
Who to contact
- Toho customer service: 407-944-5000
- Toho Water Authority mailing address: 951 Martin Luther King Blvd., Kissimmee, FL 34741
- Water quality reports and the address map: Toho water quality page
- More local resources: residents page
Sources
Compiled from the official sources below.